Isla answers calls during practice, tells parents and athletes about your programs and pricing, and books sessions and evaluations, so you can stay focused on the field, court or rink.
Click Start Call, allow microphone access, and speak naturally. Demo calls are capped at 60 seconds. This is a demo, so please don't share real personal details.
When you are running a session, your phone is in your bag. By the time you check your messages, you may have a stack of voicemails from parents asking about schedules, ages and prices. Often they have already moved on to the next coach or program on their list.
Never Miss Another Opportunity
Imagine having an AI assistant available around the clock—ready to answer common questions, gather information, and make sure no opportunity slips away.
Parents tend to ask the same things: what ages you coach, when sessions run, what it costs and where you train. Isla answers all of that, then books a lesson or evaluation. You see a summary when practice ends, not a list of callbacks.
How it works
Your services, hours, service area, pricing, and how you like calls handled.
Keep your current number. Send all calls to Isla, or just after-hours and overflow calls.
Every call is answered, appointments land on your calendar, and you get a text or email summary right away.
Your best recruiting often happens by word of mouth, and those referrals expect a quick response. Isla makes sure each parent reaches someone right away, even when you are on the field or traveling to a tournament.
Compare
| Feature | Isla AI Receptionist Best value | Full-Time Receptionist | Answering Service |
|---|---|---|---|
| Availability | ✓24/7, 365 days | ✕Business hours only | ✓Usually 24/7 |
| Monthly cost | From $97/month | Tens of thousands per year with wages & benefits | Per-minute or per-call fees |
| Books appointments | ✓Yes, on your calendar | ✓Yes | ✕Rarely, mostly takes messages |
| Qualifies leads | ✓Yes, every call | ~When not busy | ~Limited |
| Handles call spikes | ✓Many calls at once | ✕One call at a time | ~Depends on staffing |
| Sick days & turnover | ✓Never | ✕Yes | N/A |
| Call summaries & tracking | ✓Every call, automatically | ~Manual | ~Basic messages |
| Feature | Isla AI Receptionist Best value | Full-Time Receptionist | Answering Service |
|---|---|---|---|
| Availability | ✓24/7, 365 days | ✕Business hours only | ✓Usually 24/7 |
| Monthly cost | From $97/month | Tens of thousands per year with wages & benefits | Per-minute or per-call fees |
| Books appointments | ✓Yes, on your calendar | ✓Yes | ✕Rarely, mostly takes messages |
| Qualifies leads | ✓Yes, every call | ~When not busy | ~Limited |
| Handles call spikes | ✓Many calls at once | ✕One call at a time | ~Depends on staffing |
| Sick days & turnover | ✓Never | ✕Yes | N/A |
| Call summaries & tracking | ✓Every call, automatically | ~Manual | ~Basic messages |
An AI receptionist is software that answers phone calls and messages for a business the way a front desk person would, without a human on the line. It picks up calls, answers common questions, books appointments, and routes urgent calls to the right person. Isla, for example, answers for small businesses around the clock so calls don’t go to voicemail during busy hours, after close, or on weekends.
Isla’s AI receptionist is included in Isla Connect, starting at $97 per month with 250 voice minutes included. That’s a fraction of the cost of a full-time receptionist, with no long-term contracts.
An AI receptionist works by using speech recognition and language processing to understand a caller, then responds based on information it was given about the business. It’s set up with your hours, services, pricing basics, and common FAQs, then connects to your calendar or booking system to schedule appointments directly. Isla can also send call summaries by text or email and transfer a call to a staff member when something needs a human.
A sports coach can use Isla to handle calls during sessions and games. It answers questions about your programs, ages, schedules and pricing, books lessons or evaluations, and takes messages for you.
The main benefit of an AI receptionist is that calls get answered every time, even outside business hours or when staff are tied up. This means fewer missed appointments, fewer lost leads to competitors who pick up first, and less time spent on routine calls like “are you open” or “how much does this cost.” Owners also get a record of every call, which helps spot patterns like repeat questions worth adding to a website FAQ.
Tell Isla which sport and ages you coach, your programs, schedule, prices and locations. Connect your calendar, forward your calls and test it with the questions parents ask you most.
Yes, some customers may notice they’re speaking with an AI receptionist, since voice technology still sounds slightly different from a person. Most callers care more about getting a quick, correct answer than about who or what answered. If a caller wants to speak to a staff member directly, a good AI receptionist like Isla will transfer the call or take a message instead of forcing them through a script.
An AI receptionist uses software to answer and respond instantly, while a traditional answering service relies on a human operator reading from a script. The AI version is available at the same cost whether it’s 2 PM or 2 AM, doesn’t put callers on hold waiting for an operator, and can book directly into your calendar without a callback. Answering services can offer a more personal touch for complex calls, but usually cost more and respond slower.
Yes. Isla can share your camp dates, ages and prices with each parent who calls, then capture the family’s details so you can follow up. You don’t have to stop coaching to take those calls.
Isla can transfer the call when you are available, or take a message and send it to you right away. You can tell it which conversations, like concerns about an athlete, should always come to you.