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Terms of Service

Effective Date: October 14, 2026

Welcome to Isla, a service provided by HiLyte Partners LLC (“Isla,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of MeetIsla.com, our software, applications, APIs, and all related products and services (collectively, the “Service”).

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Description of the Service

Isla is an AI-powered marketing platform that helps businesses create content, manage marketing campaigns, communicate with customers, automate workflows, generate reports, analyze marketing performance, and integrate with third-party services.

Features may include:

  • AI-generated marketing content

  • Social media publishing

  • Website analysis

  • SEO tools

  • CRM features

  • Appointment reminders

  • SMS messaging

  • Email marketing

  • AI image generation

  • Analytics and reporting

  • Other business productivity tools

Features may change over time as the Service evolves.

2. Eligibility

To use Isla you must:

  • Be at least 13 years old (or the minimum legal age in your jurisdiction)

  • Have the legal authority to enter into these Terms

  • Comply with all applicable laws and regulations

If you use Isla on behalf of a business, you represent that you have authority to bind that organization.

3. User Accounts

You are responsible for:

  • Providing accurate information

  • Keeping your login credentials secure

  • Maintaining the confidentiality of your account

  • All activity occurring under your account

Notify us immediately if you believe your account has been compromised.

4. Acceptable Use

You agree not to use Isla to:

  • Violate any law or regulation

  • Send spam or unsolicited communications

  • Violate the TCPA, CAN-SPAM Act, or other messaging laws

  • Send unauthorized SMS or email marketing

  • Upload malware or malicious code

  • Reverse engineer or attempt to access source code

  • Interfere with platform security

  • Infringe intellectual property rights

  • Impersonate another individual or business

  • Upload illegal, defamatory, or harmful content

  • Abuse APIs or attempt to overload the Service

Violation of these Terms may result in immediate suspension or termination of your account.

5. Third-Party Integrations

Isla integrates with third-party services including but not limited to:

  • Facebook

  • Instagram

  • Google

  • Stripe

  • Twilio

  • Other supported providers

By connecting these services, you authorize Isla to access only the permissions necessary to provide requested functionality.

You agree to comply with all applicable third-party terms and policies.

We are not responsible for service interruptions, API changes, outages, policy changes, or functionality removed by third-party providers.

6. AI Generated Content

Isla uses artificial intelligence to generate content.

While we strive to produce useful and accurate results, AI-generated content may contain inaccuracies, outdated information, or material requiring revision.

You are solely responsible for reviewing, editing, approving, and ensuring compliance of all content before publishing or distributing it.

HiLyte Partners LLC makes no guarantees regarding the accuracy, originality, legality, or suitability of AI-generated content.

7. Customer Content

You retain ownership of all content you upload, create, or generate using Isla.

You represent and warrant that you own or have all necessary rights to use such content.

You grant HiLyte Partners LLC a limited, worldwide, non-exclusive license to store, process, display, and use your content solely for the purpose of operating and improving the Service.

8. SMS Communications

If you provide your mobile phone number and opt in to receive text messages, you consent to receive SMS communications related to your use of the Service.

These messages may include:

  • Verification codes

  • Appointment reminders

  • Account notifications

  • Customer support

  • Security alerts

  • Marketing communications (only where you have separately provided consent)

Message frequency varies.

Message and data rates may apply.

Reply STOP to unsubscribe.

Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing any product or service.

Businesses using Isla to text their customers or patients must obtain consent before messaging them and honor opt-out requests; Isla processes STOP requests automatically. Carriers are not liable for delayed or undelivered messages.

9. Billing and Subscriptions

Certain features require a paid subscription.

By subscribing, you agree that:

  • Subscription fees are billed in advance.

  • Plans automatically renew until canceled.

  • Pricing may change with advance notice.

  • Failed payments may result in suspension of your account.

  • All fees are non-refundable except where required by law or expressly stated otherwise.

  • Applicable taxes may be added where required.

You may cancel your subscription at any time. Cancellation prevents future renewals but does not refund the current billing period.

10. Beta Features

From time to time, we may release beta, preview, or experimental features.

These features are provided “as is” and may be modified, discontinued, or removed without notice.

11. Intellectual Property

The Isla platform, including its software, branding, trademarks, graphics, documentation, and underlying technology, is the exclusive property of HiLyte Partners LLC and is protected by applicable intellectual property laws.

Nothing in these Terms transfers ownership of our intellectual property to you.

12. Account Suspension and Termination

We may suspend or terminate accounts for reasons including:

  • Violation of these Terms

  • Fraudulent activity

  • Illegal conduct

  • Abuse of the platform

  • Non-payment

  • Activities that create security risks

You may terminate your account at any time.

Upon termination, access to your account and data may be removed in accordance with our Privacy Policy and applicable law.

13. Service Availability

While we strive for high availability, we do not guarantee uninterrupted access.

The Service may be unavailable due to:

  • Scheduled maintenance

  • Internet outages

  • Third-party provider failures

  • Security incidents

  • Force majeure events

We are not liable for temporary interruptions.

14. Disclaimers

The Service is provided on an “AS IS” and “AS AVAILABLE” basis.

To the fullest extent permitted by law, HiLyte Partners LLC disclaims all warranties, including:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Accuracy

  • Availability

We do not guarantee business results, search rankings, lead generation, sales performance, or marketing success.

15. Limitation of Liability

To the fullest extent permitted by law, HiLyte Partners LLC shall not be liable for:

  • Indirect damages

  • Incidental damages

  • Special damages

  • Consequential damages

  • Lost profits

  • Lost revenue

  • Lost business opportunities

  • Loss of data

Our total liability shall never exceed the total amount paid by you to Isla during the twelve (12) months immediately preceding the claim giving rise to liability.

16. Indemnification

You agree to defend, indemnify, and hold harmless HiLyte Partners LLC and its officers, employees, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from:

  • Your use of the Service

  • Your content

  • Your violation of these Terms

  • Your violation of any applicable law

17. Force Majeure

HiLyte Partners LLC shall not be liable for delays or failures caused by events beyond our reasonable control, including:

  • Natural disasters

  • Internet failures

  • Cyberattacks

  • Government actions

  • Labor disputes

  • Power outages

  • Third-party service interruptions

18. Export Compliance

You agree not to use the Service in violation of U.S. export control laws, sanctions, or other applicable regulations.

19. Governing Law

These Terms are governed by the laws of the State of Nevada without regard to conflict of law principles.

Any legal action relating to these Terms shall be brought exclusively in the state or federal courts located in Clark County, Nevada.

20. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

21. Assignment

You may not assign your rights under these Terms without our prior written consent.

HiLyte Partners LLC may assign these Terms in connection with a merger, acquisition, sale of assets, or corporate restructuring.

22. Entire Agreement

These Terms, together with our Privacy Policy and any additional policies incorporated by reference, constitute the entire agreement between you and HiLyte Partners LLC regarding your use of the Service.

23. Changes to These Terms

We may revise these Terms periodically.

When material changes are made, we will update the Effective Date and provide notice where required by law.

Your continued use of the Service constitutes acceptance of the revised Terms.

24. Contact Information

If you have any questions regarding these Terms, please contact us.

HiLyte Partners LLC

Attn: Legal Department

Email: privacy@meetisla.com

Website: https://www.meetisla.com